Testimonial of King-Online
“Working with NaMwari Business Consulting over the past five years has been instrumental in our growth and success. When we first engaged with them, we operated just one physical store. Today, we’ve expanded to five thriving health retail shops, alongside a growing online store. NaMwari has been a strategic partner every step of the way. They’ve helped us streamline and professionalize our operations, which became increasingly important as we scaled. One of the most significant improvements has been in our procurement strategy. With NaMwari’s guidance, we’ve secured better supplier terms, negotiated stronger pricing, and enforced rebates and settlement discounts—leading directly to improved margins and cash savings. Their support in developing a channel-specific pricing strategy has enabled us to optimize our offerings both in-store and online, while staying competitive and profitable. In addition, NaMwari played a crucial role in strengthening our stock control processes—ensuring we could meet growing demand without compromising efficiency or customer satisfaction. More recently, they’ve been central to the successful restructuring of our business. NaMwari championed a shared services approach for our procurement function across all branches, helping us drive consistency, reduce duplication, and improve our bottom line. We highly recommend NaMwari Business Consulting to any retail business serious about growth, operational excellence, and long-term sustainability.”
Testimonial – KBS Detergents
“Partnering with NaMwari Business Consulting has been a turning point for our business. Before their involvement, we lacked clarity on our true production costs, which made pricing and profitability a challenge. NaMwari helped us gain clear visibility and accuracy in our cost structures. Today we understand exactly what it costs us to produce every litre of product. Their expertise went beyond just the numbers. They worked closely with us to improve our operational processes, from tightening up procurement to introducing better stock control practices. As a result, we’ve seen improved margins and much stronger cost control. NaMwari also guided us through compliance matters and helped us implement proper systems and internal controls. These changes have transformed the way we work, there’s more structure, efficiency, and confidence in our day-to-day operations. NaMwari also provides us with regular management accounts reporting, delivering valuable insights that support better decision-making. Since their involvement, we’ve seen noticeable improvements in cashflow and overall financial control. What truly sets NaMwari apart is their approach, they engage with a true sense of ownership. They treat our business as if it were their own, bringing care, accountability, and dedication to every aspect of the engagement. We also value the hands-on support from Farai, the founder of NaMwari, who is always readily available—whether over the phone or in person—whenever we need guidance or advice. His commitment and accessibility have made a real difference to our journey. We’re truly grateful for NaMwari’s support and highly recommend them to any business looking to grow with intention, discipline, and clarity.”